About us
About Your Mortgage Broker Glen Alpine
Your Mortgage Broker Glen Alpine is a mortgage broking business serving Glen Alpine and the wider Campbelltown area. This page sets out who we are, how we are licensed, how we are paid and how we work, in the same plain terms we use with clients.
Why We Started a Broking Business in Glen Alpine
Too many capable borrowers around Campbelltown were getting a single lender's answer and treating it as the whole market. Homeowners here carry serious mortgages against serious assets, and they deserve someone whose only job is finding the structure that fits.
Who You Actually Deal With
Every client of this business deals with one named, licensed person from the first conversation to settlement. Here is who that is and what working with them looks like in practice.
The Broker on File
Your application is handled by Your Mortgage Broker Glen Alpine, who stays with your file from the first call through to settlement, so the person advising you is fully identified and accountable. Fees are disclosed in writing, and our process is published online.
Local Files, Familiar Shapes
The files coming through this part of Campbelltown tend to follow familiar shapes: established family homes, refinances of older loans, self-employed applicants and the occasional construction job, and Your Mortgage Broker Glen Alpine structures every recommendation around what genuinely suits those particular situations.
No Handoffs, Ever
From the first phone call to final settlement you deal with the same person, which means nothing gets lost between departments, nobody re-explains your situation twice, and decisions about your loan are never simply handed off to a complete stranger.
How We Get Paid, in Plain English
Most brokers never volunteer this answer unprompted. You will have it before your first appointment, so here is the whole arrangement.
Upfront commission
Trail commission
Who actually pays
The exception
Now the uncomfortable part: commission amounts vary a little between lenders, which is a genuine conflict of interest. Our answer is to put the reasoning behind every recommendation in writing, showing which lenders were considered and why the recommended structure suits your situation.
And is it worth using a broker at all? The honest trade-off is this: our panel is wide, but no panel is every lender in the Australian market. What you get in exchange is policy knowledge across that panel, a properly prepared application, and a written record of why each recommendation was made. For some straightforward files, going direct to your own bank is a reasonable choice. For anything unusual, the panel usually earns its keep.
Our Licence and Accreditations
Everything we invite you to trust on this page can be checked against a public register, and we would encourage you to do exactly that before engaging any broker, including us.
Australian Credit Licence Status
Your Mortgage Broker Glen Alpine operates as a credit representative under the Australian Credit Licence 389328 held by [LICENSEE NAME], so every credit activity we undertake is authorised, supervised and subject to the responsible lending obligations set out in Commonwealth consumer credit law.
Credit Representative Status
Our credit representative number is 370592, recorded against the licensee's register, and you can verify it independently before you engage us, which is what we would encourage anyone to do with any broker before sharing financial documents with them.
Professional Accountability
Beyond the licence, Your Mortgage Broker Glen Alpine follows a published code of practice and keeps up with ongoing training and annual compliance obligations, so your home loan file is handled with genuine professional accountability and care on top of the regulatory kind.
AFCA Membership
Membership of the Australian Financial Complaints Authority, member number [AFCA NUMBER], gives you access to a free, independent dispute resolution service if you ever disagree with an outcome here, a right that exists regardless of how polite the conversation stays.
How We Work With You
A structured process with published stages: an obligation-free first conversation, a calculated borrowing position, a shortlist from the panel, then a prepared and lodged application managed through to settlement, with updates at every named stage along the way.
Where we work
Areas We Service
From our base serving Glen Alpine, Your Mortgage Broker Glen Alpine works across the Campbelltown local government area, including Campbelltown, Englorie Park, Ambarvale, Rosemeadow, Gilead and Menangle Park.
Questions answered
Frequently Asked Questions
Who owns and runs Your Mortgage Broker Glen Alpine?
Your Mortgage Broker Glen Alpine is a representative of Zanda Wealth Mortgage Brokers, and the person who fronts it is Your Mortgage Broker Glen Alpine, a credit representative authorised under Australian Credit Licence 389328 held by [LICENSEE NAME].
Are you licensed to arrange home loans?
Yes. We operate as a credit representative under an Australian Credit Licence, number 389328, held by [LICENSEE NAME], and our credit representative number is 370592, which you can verify independently before engaging us.
How do you get paid if I don't pay a fee?
The lender pays us: a commission on settlement, then a smaller trail commission while your loan runs. Neither comes out of your pocket and neither changes the rate you are offered.
Do you get paid more for recommending certain lenders?
Commission amounts vary slightly between lenders, which is a genuine conflict and we name it rather than deny it. Our answer is to put the reasoning behind every recommendation in writing so you can see it and question it.
What happens if I have a complaint?
Raise it with us first and we will respond promptly and in writing. If you are not satisfied, you can take it to the Australian Financial Complaints Authority, a free and independent dispute resolution service.
How many lenders can you actually access?
We work with a panel of lenders whose exact makeup depends on our licensee's accreditations. That panel is wide but it is not every lender in Australia, and we will tell you which lenders suit your situation.
Mortgage broker for Glen Alpine and the suburbs around it
Get in Touch
Call (02) 9072 0647 for an obligation-free conversation about your situation, or explore our loan services to see how we help Glen Alpine borrowers. There is no charge for the first call and no pressure to proceed.